If you need to see a doctor, you sometimes have to be patient. At many clinics, it is practically impossible to get an appointment at short notice. Even when you have an appointment, you usually have to plan time for the journey and expect to spend some time in the waiting room. This is where remote treatment by video chat can help.

In cooperation with the Munich-based e-health provider minxli, Die Techniker has set up a model project for treatment of this type. No matter whether they have a cold, have suddenly developed a rash or are suffering psychological stress because of their studies, participants can arrange online appointments with participating doctors in Baden-Württemberg and get treatment by smartphone app and video chat. 

How minxli works

The minxli app is available for smartphones and tablets with iOS and Android operating systems. All patients can use the app free of charge.

Once you have installed it, you can book an online appointment with a participating doctor directly in the app. You can see which appointments are available for video consultations at any time. The app also offers additional functions such as

  • chat communication with the doctor, 
  • the possibility to send and receive images, and 
  • access to the consultation record compiled by the doctor. 

Important to know: the minxli app guarantees secure video and chat communication.

How to take part

Are you insured with Die Techniker, and are you studying at the Karlsruhe Institute of Technology or the University of Heidelberg? If so, you can register for the model project on this page. 

What happens next

Once you have sent your declaration of consent, a confirmation e-mail will be sent to the university e-mail address you provided. It will contain all the information you need to use the remote treatment services and the link for downloading the minxli app.

Once you have installed the app on your device and registered with minxli, you can use the service right away.

To the declaration of consent for the model project for remote medical care