Customer service centres during the COVID-19 pandemic: We are still available in person at our branches. We want to protect you and our staff. For this reason, you should preferably use our services online, by post or by phone. Due to the risk of infection, we have to consider both pandemic development as well as local regulations. Please visit your customer service centre website to find out whether a personal visit is possible without a prior booking and whether certain hygiene measures have to be observed.

More details

Use our online services

The TK-App allows you to communicate with us conveniently and securely and deal with your matters online. 

Our customers will find answers to the most frequently asked questions in our  Service section

You can also still call us on +49 40 - 46 06 62 53 00 Alternatively, if you are unable to call, you can use our Contact form