Contact us
Home Health insurance in Germany Basic information about the German health system What does TK health insurance cover? When and how can I receive domestic help?
When and how can I receive domestic help? If you are temporarily unable to run your household due to a serious illness and are unable to access support close to you, you can take advantage of our domestic help service. We offer flexible support tailored to your needs. 
Quick access Application for domestic help Ärztliche Angaben zur Haushaltshilfe Do I qualify for domestic help?If you have childrenWith us, you benefit from a particularly family-friendly policy. While German law only allows for domestic help if you have children up to the age of 11, with us you are entitled to this up to 1 day before your child turns 14. This applies in the following situations:you have to go to hospitalyou require treatment as an outpatient or inpatient in a care or rehabilitation facilityyou receive nursing care at homeyou have to accompany your other child to hospitalIf you do not have childrenYou qualify for domestic help in the following cases:you are recovering from a stay in hospitalyou are recovering from outpatient surgeryyou are recovering from outpatient hospital treatment
If you do not have children, domestic help is available for a maximum of 4 weeks. Do you need support longer than anticipated? After 4 weeks, domestic help can be immediately extended for another 2 weeks. This means we offer you more than is required by law.
Domestic help during pregnancy and childbirthIf you have pregnancy-related problems that go beyond the usual extent or are you planning an outpatient birth, then we may also contribute to the costs of domestic help. This also applies to the period after the birth.To be eligible for this help, neither you nor any other person living in the household can continue to manage the household. The service is irrespective of whether a child is already living in your household or not. In this case, you do not have to pay the statutory co-payment.How do I apply for domestic help?To apply for support fill in the above form "Application for domestic help". In addition, have your doctor confirm that you are no longer able to run your household yourself due to illness. For this, you need to get your doctor to complete the second German-language form "Ärztliche Angaben zur Haushaltshilfe" [medical details for domestic help].Upload the application and the form from the doctor via our "Meine TK" members' area. You can access this area either with the English-language TK-App or online via the German-language link below: Send a message to TK: Apply for domestic help Alternatively, you can send us the application by post. You will find the address on the form.
Important: always apply for domestic help in advance!We can only contribute to costs for domestic help if you request domestic help in advance. Please, therefore, contact us before you arrange for domestic help to come to your home.
TK-App Quick, secure, uncomplicated: Take advantage of health insurance the smart way.
How much does domestic help cost?If you are at least 18 years old, you have to make a statutory co-payment for each day of domestic help. This amounts to 10% of the daily cost for domestic help - at least 5 EUR and at most 10 EUR. However, you will not pay more than the total daily cost of domestic help.For what kind of domestic help do we cover the costs?We pay an allowance for expenses if you receive help from friends or neighbours Are relatives or in-laws up to the 2nd degree helping you, e.g., your parents, siblings or sister-in-law or brother-in-law? Then we will reimburse them for part of their lost earnings and travel expenses. The following applies:We pay for a maximum of 2 months.We cover up to the amount we would have paid for a contracted worker in your region. We cover the full costs incurred by contractual organisations that employ domestic helpers. These include, for example, independent welfare organisations, private companies and municipal social services. The domestic help comes to your home and bills TK directly for the costs.
Your entries will be reset in minutes You have been inactive on this site for an extended period of time. For your security, the data you have entered will be deleted shortly.