HomeSupport & FAQFAQ - Easy access to health careCan I get medical advice about travelling abroad from TK?
Can I get medical advice about travelling abroad from TK?
Yes, from our exclusive and complimentary service for TK insurees: the TK-TravelMediCall hotline. Quick access
Help in an emergency: the TK-TravelMediCall service
You can consult doctors specialising in travel medicine and tropical medicine in the event of emergencies abroad and also get advice prior to your trip 24/7, 365 days a year on +49 40 46 06 61 91 40Calls are free, you only pay your phone company’s access charge.What does TK-TravelMediCall offer?Preparing to travelWe offer expert tips on a range of topics, including:Which vaccinations are necessary or expedient?What preparations are necessary in terms of climate, food and insects?What do you need to consider if pregnant or travelling with young children?What risks are involved when hiking or scuba diving?What should you take in your travel first-aid kit?What kind of medical care is available at your destination?If you fall ill when awayThe TK-TravelMediCall offers the following services:Assistance in finding the nearest German- or English-speaking doctor or hospital.Our TK-TravelMediCall doctors can assist in multiple foreign languages in the event of communication problems.At your request, the doctors will contact your family doctor and will convey information between the relevant doctors.At your request, the doctors will notify your family, for example if you have to go to hospital.If necessary, they will ring back the doctors abroad.There for you!Do you have questions regarding your health insurance? Our TK-ServiceTeam is on hand to help you at +49 40 - 46 06 62 53 00.
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