TK-Doc - Just what the doctor ordered!
Whatever your complaint, be it a migraine, a cold, nausea or backache, the last thing you want is to spend ages in the doctor's waiting room. The good news: you no longer have to! With the TK-Doc app you can get expert medical advice about your problem from a doctor from the comfort of your own home.
You can download the TK-Doc app for free.
Note: The app is activated with your TK insurance number, date of birth and a password of your choice.
The app offers the following services
Medical advice from the TK-MediCall team
When we are feeling unwell, our first point of call is the Internet. But searching for your symptoms online often doesn't end well. If you consult "Dr Google" for long enough, you are almost guaranteed to end up with a shocking prognosis. This is hardly surprising since unqualified misdiagnoses are unavoidable online.
Yet by installing the TK-Doc app on your smartphone you have personal access to the TK-MediCall Team around the clock, which means you get tips and advice without having to leave your bed. This is possible in 2 different ways: you can discuss your problem with a doctor either via live chat or by phone. The live chat and telephone service are available 24/7.
A particular highlight is the fact that the app lets you send photos and documents. For example x-ray images and photos of medicines which you take on a regular basis. This gives doctors a better overview of your situation. The app meets all the relevant data security requirements: data is encrypted before being sent to TK-MediCall and saved on the servers there. Only you and the doctors who are bound by doctor-patient confidentiality can access the data.
Remote treatment
In addition to general medical advice, the TK-Doc app also offers online consultations. This allows you to talk to the doctor by video call to get a diagnosis and to discuss treatment options. In addition to a diagnosis and recommendations for treatment, the doctor can also issue a statement of fitness for work or a prescription.
Services & Benefits
Check and understand your symptoms
Do you want to learn more about your symptoms, but without the unsettling results associated with search engines? This is where the app's symptom checker is ideal. This exclusively uses information from reliable sources and, with the help of AI, guides you to a possible explanation of your health issues. All you have to do is answer questions on your previous illnesses and symptoms until enough information is available to provide a sound result.
You are then presented an overview of possible illnesses which fit your description and, in the case of common illnesses, such as the flu or migraines, you are given useful tips on how to alleviate the symptoms yourself.
Your ICD code explained
What does, for example, the abbreviation J06.9 on your sick note mean? You can find out quickly and easily in the TK-Doc app. In addition to medical terms, common names are also displayed. The code J06.9 stands for the diagnosis Acute upper respirstory infection, or, in other word, a cold. Conversely, you can also display the corresponding code for a diagnosis. Please note that this feature is currently only available in German.
Laboratory value checker - check your laboratory values yourself
Did you have blood taken or was your urine analysed? Do you have questions about the results? The app's laboratory value checker allows you to check whether your values are OK. Depending on your age and gender you can determine, for example, which diseases are associated with unusual values, which other laboratory values are important in this context and what you can do to normalise these values again.
The laboratory checker database was developed by medical specialists from TK-MediCall and contains information on 120 different values including cholesterol, folic acid and testosterone. Should you be missing any values, please let us know via the app. We can then review these and include them in the database.
Not a replacement for an appointment with a doctor
The app is ideal for handling common complaints such as flu-like infections and back pain, as well as for information on medicines and side effects.
However, it goes without saying that the digital information provided via TK-Doc cannot replace a visit to the doctor. If your symptoms have kept you in bed for some time or dictate your day-to-day life, then you should make an appointment to see a doctor. Our TK-DoctorGuide can help you find a suitable practice.
