In exceptional cases, your steps and bike rides may not be transferred correctly. Please note: Your bike rides can currently only be recorded through training via Apple Health.
- Make sure your activity is documented correctly in Apple Health.
- Check the TK-Fit and Apple Health settings to see if all required permissions have been given.
- If Apple Health takes similar data from different sources like your iPhone or your Apple Watch, the data source at the top of the list will take priority over other sources. Open Apple Health / Category / Subcategory / Data Sources & Access and drag the data source, you use for cycling workouts, to the top. That way we can read it correctly. More under support.apple.com
- You still have problems? Please give us a call: +49 40 - 46 06 62 53 00