Do you need to see a doctor but don't have time to arrange an appointment? At your request, the TK-AppointmentService will handle this for you. Simply call 040 - 46 06 61 92 20 (Monday to Friday from 7:00 a.m. to 10:00 p.m.). The TK-AppointmentService is free of charge for TK insurees.

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The TK-AppointmentService cannot arrange appointments if you need to see a doctor urgently. If you need an appointment within the next three days, please go directly to your medical specialist - possibly even without an appointment.

In emergencies, either go to the hospital's Accident and Emergency department or call the ambulance service (phone 112) or emergency medical care service (phone 116 117, only available in Germany). 

We may not arrange appointments for the treatment of psychiatric disorders, such as those with a psychotherapist or neurologist. The German-language patient service at can assist you in arranging such appointments.