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Most frequently asked ques­tions
  • How do I find a doctor near me?
  • How do I get an appointment with my doctor?
  • How and when do I get my TK eHealth card?
Most frequently asked ques­tions
  • How do I find a doctor near me?
  • How do I get an appointment with my doctor?
  • How and when do I get my TK eHealth card?
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TK-Fit: FAQs for Thrive Devices

FAQ - Easy access to health care(Level 1) /
Getting health care in Germany and abroad(Level 2) /
  • Which fitness trackers can I use for the TK-Fit Challenge?
  • Can I use different data sources for steps and distances covered by bike?
  • Why can't I see my steps and distances cycled straight away in TK-Fit?
  • Why can't I see my cycling data even though the data has just been synchronised?
  • Can I switch to another data source during an ongoing challenge?
  • I can no longer get up-to-date data from my data source. What should I do?
  • Can I end the test phase?
  • What happens if I switch from Android to an iPhone during the test phase?
  • What happens to my data?
  • Is the automatically recognised cycling training on my Fitbit also taken into account?
  • Are my manually saved data taken into account?
  • Can I start the running challenge and the TK-Fit Challenge at the same time?
  • How does the running challenge work? What are the goals I have to achieve?
  • Running challenge: Which data sources can I use for recording the distance?
  • How often can I get a bonus in the TK Bonus Plan for a running challenge?
  • How can I submit the running challenge to the TK Bonus Plan?
  • Will I be awarded premiums for the running challenge?
  • Can I also include indoor activities such as running on a treadmill for the running challenge?

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