The most convenient way to send us your passport photo is to upload it online free of charge. If you wish to do this, we will send you a letter with a one-time password. You don’t have to do anything until you receive this letter - not even if you have just turned 15 and don’t yet have a photo on your card.
Have you already received a letter? You can then go to our website and use the ten-digit one-time password to upload your digital photo. The photo can also be uploaded in the "Meine TK" ["My TK"] secure area of our website. Note: Please upload just one photo at a time.
New passport photo is only required every ten years
Your passport photo for your TK eHealth card will be digitalised and the digital photo stored at TK. This allows us to reuse your photo in the event of a loss or theft of your card, meaning that you do not have to submit a new passport photo.
If the submitted photo on your eHealth card is older than ten years, it will be deleted by TK in compliance with the Patientendaten-Schutz-Gesetz [German Patient Data Protection Act]. We shall inform you whether we require a new photo prior to sending out your new card.
As at 20 October 2020, photos for the TK eHealth card may only be stored for the duration of the insurance relationship - however, no longer than ten years - in accordance with the Patientendaten-Schutz-Gesetz.