say:HELLO! Answers to your international employees' questions

Get started with a single click

To start VANESSA all your employees have to do is open this link then click on the microphone symbol:

say:HELLO

It couldn't be easier.

And if our avatar doesn`t answer straight away, your employees should ask their questions using different words. This allows VANESSA to learn continuously.

Have you hired international employees? Congratulations! say:HELLO answers these new employees' most important questions and provides tailored advice about getting started.

For you as an employer, this frees up time and resources.

We recommend that you send a few sample questions together with the link.

What is say:HELLO? And what does it offer?

The digital avatar behind say:HELLO is VANESSA. She is an expert when it comes to social security in Germany.

In a nutshell: VANESSA provides the answers to general questions on insurance and also knows how to handle the smaller and bigger challenges of getting settled in Germany.

International advice - in 6 languages

VANESSA speaks 6 languages: Chinese (Mandarin), English, French, German, Indian (Hindi) and Spanish.

Your employees select for themselves in which language they wish to chat with the avatar.

say:HELLO: a win-win for you and your employees

VANESSA explains the most important information on insurance in Germany quickly and simply. Our avatar is a valuable resource for employees who are new to Germany.

A few examples:
Your expats ask ….	VANESSA answers …
I find German terms confusing, what is the so-called "Steueridentifikationsnummer?"	VANESSA explains that the "Steueridentifikationsnummer" is the German tax identification number and how to get this. They also do this for other certificates, such as the registration certificate.
What do I need to know if I fall ill? Can I just go to any practice?	VANESSA explains all about the eHealth card and how your employees can get an appointment at a practice, for example. Or how hospital costs are settled.
How are my children insured in Germany?	VANESSA explains about family insurance. And also how a child's sick note works in Germany.
What is the German health insurance system? Am I automatically covered by health insurance if I work in Germany?	VANESSA explains the difference between private and statutory health insurance, for example. She also knows all about compulsory and voluntary insurance. And VANESSA can also explain how to get cover with TK.

say:HELLO means fewer questions directed at you

You can focus on other important things, e.g., the particular challenges facing your new staff. What's more, you can rest assured that your expats are in good hands with say:HELLO.

What can you do? Simply forward the link to the article "New to Germany? Let's say:HELLO!"

In our article, "New to Germany? Let's say:HELLO!", we explain in English how your employees can use say:HELLO. Click on the article and forward it to your employees:

Welcome to Germany: Onboarding internationaler Mitarbeitender

New to Germany? Let's say:HELLO!

Good to knowHow much does say:HELLO cost? Nothing! Our say:HELLO avatar is available free of charge to your expats. Your employees can consult them as much as they want, whenever they want.
 Privacy is guaranteed: All the questions asked remain anonymous and no conclusions can be drawn. What’s more, IP addresses are not stored.
 VANESSA cannot access your employees' data. Do your employees have questions regarding their insurance cover? Our English-speaking colleagues from the telephone service team will be pleased to help: +49 40 - 46 06 62 53 00 

Our tip: offer say:HELLO as soon as possible

Introduce your employees to VANESSA and say:HELLO before they travel to Germany. This ensures a great start to their onboarding journey.

Useful onboarding videos

New to Germany? Health Insurance simply explained in 4 Minutes

Health Insurance

What to do in case of illness?