This depends whether you have already been a TK member for quite some time or if you are a new member.
As a new member
You will receive the TK eHealth card for you and your dependants covered by your insurance about two weeks prior to the beginning of your insurance cover by post.
We will send you a letter in advance asking you to transmit your passport photo through our upload service. Please wait until you have received this letter before taking action.
After you have submitted your photo, it may take up to four weeks for the card to be produced.
If you have already been a TK member for some time
If you have already been a TK member for some time and need a new TK eHealth card, e.g., because your card got lost or is damaged, please request a new one.
It's easy and convenient online:
You do not need to take action if the validity of your card is about to end. We will send you a new insurance card in good time.
If your address has changed, you do not need a new eHealth card. Your address will be updated automatically at your next visit to a doctor.